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FAQ

Frequently Asked Questions

Below you’ll find a collection of the most frequent questions and answers clients send our way. Still can’t find what you’re looking for?
Feel free to contact us and we’ll make sure to get back to you as soon as possible.

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Can we bring our own snacks, food, and beverages?

Yes, you can bring any snacks, drinks, treats, libations, and refreshments you want! We have a refrigerator to keep your items cool and fresh.

If we catch, do we get to keep some fish?

Yes, you can take as much fish home with you that you can manage.

Dinner is served!

What is your cancellation policy due to weather?

At Captain Chad's Charters, we take the safety of our passengers and crew very seriously. While we strive to provide our customers with a memorable experience, weather-related cancellations may occur. Please note that these cancellations are at the captain's discretion, and are based on current weather and ocean conditions. We appreciate your understanding and cooperation in these situations, and we promise to do everything we can to make sure your experience with us is a safe and enjoyable one. You are entitled to a refund or rebooking at a later date.

Do you accept last-minute bookings?

Yes, we do! Our online booking won't let you book last minute but please give us a call to secure your spot as soon as possible.
808-825-8805

Captain Chad's Charters

Kawaihae Harbor 
Big Island of Hawaii

captainchads@gmail.com

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  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
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  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
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